Why is empathy essential?
In a survey conducted by the consultancy Development Dimensions International (DDI) to some 15,000 business leaders, it was concluded that empathy was what most influenced employee performance. Why? Because one of the characteristics of empathy is that it is the way in which the company’s vision is transmitted. Therefore, it allows employees to feel part of an integrated set or not. Entrepreneurs who aspire to lead businesses that work should strive to share the company’s successes with employees with the idea that they feel the company as their own. Magazines, emails, meetings … Any channel is valid as long as it generates a culture of empathy and cohesion in the work environment.
In another work done by the firm Businessolver, it is concluded that 31 percent of the employees believe that obtaining benefits is the only thing that matters to the company in which they work, and that managers do not care about what really happens in the lowest steps of the command pyramid. This statistic indicates that a large number of workers around the world view their work as a place without emotions, dark, demanding, dominated by pressure in order to achieve the sole objective of the organization that is financial success at the expense of the force labor.
A company that is within that 31 percent will have problems, as the morale of the employees is low and, therefore, their productivity will suffer. You can never forget that people are the basis of success. By promulgating a more empathic approach, a more respectful, positive and productive work environment will be generated for the company. That is the great importance of leadership based on empathic principles: making the most of the people around you.
references http://asesoresdepymes.com/la-importancia-la-empatia-los-nuevos-negocios/ https://estrategiasdenegocios.blogspot.com/2011/01/la-empatia.html https://www.mediasource.mx/blog/la-mejor-estrategia-de-negocios-la-empatia